Please note the following about your escape experience:

  • Tickets are non-refundable. We allow rescheduling up to 72 hours prior to the booking, but do not allow cancellations.
  • Participants 16 years or younger must be accompanied by at least one adult that is at least 18 years old, and must each bring both of the following with them:

    • A copy of our liability waiver signed by THEIR parent or guardian.
    • A copy of THEIR parent or guardian's driver’s license or passport (Name on ID must match name of person who signed the waiver).
  • Participants that are clearly intoxicated may not play any rooms. We reserve the right to refuse service to anyone.

  • If you have not booked the entire capacity of the experience, you may be paired with other players.

  • It is VERY important that you arrive 10-15 minutes prior to your start time.  Just like a movie, your game will start on-time whether you are there or not.