Terms and Conditions
PLEASE NOTE THE FOLLOWING RULES REGARDING ALL BOOKINGS:
- Tickets are non-refundable
- Rescheduling is permitted up to 3 days (72 hours) prior to your experience
- No cancellations will be accepted, no refunds will be made
- Participants that are clearly intoxicated may not play any rooms. We reserve the right to refuse service to anyone.
- If you do not book the full session you may be paired with other players.
- If you are booking for less than 4 participants for a session with no other previous bookings, your booking will be pending approval until the session reaches the minimum number of 4 participants.
- If you have children 13 years or under, you are required to book the entire experience.
Participants 16 years or younger must be accompanied by at least one adult that is at least 18 years old, and must each bring a copy of our liability waiver signed by THEIR parent or guardian and a copy of THEIR parent or guardian's driver’s license or passport (Name on ID must match name of person who signed the waiver).
It is VERY important that you arrive 10-15 minutes prior to your start time. Just like a movie, your game will start on-time whether you are there or not.